FAQ

Clear and straightforward responses to your specific requirements and problems.

Frequently Asked Questions

We address common questions about our IoT connectivity solutions, platform features, and industry applications on our comprehensive FAQ page.

Find detailed information to help you understand our global IoT SIM solutions and make informed decisions about partnering with IoT Connect for your connectivity needs. Learn about our solutions for asset tracking, logistics, smart cities, micromobility applications, and more.

A specialized SIM card designed for machine-to-machine (M2M) communication, optimized for IoT devices and applications. Learn more about our M2M IoT SIM Card Solutions to find the right option for your needs.

IoT stands for “Internet of Things” – the network of physical devices embedded with sensors and connectivity to exchange data.

Businesses in asset tracking, fleet management, smart metering, logistics, manufacturing, and smart city applications use IoT connectivity. View our services to learn more about industry-specific solutions.

Simply use our IoT SIMs that support LTE-M technology and configure your IoT devices to connect to supported networks.

It’s a SIM card specifically designed for IoT devices, offering enhanced durability, security, and remote management capabilities.

Activate your IoT SIM through our platform by following the onboarding process and registering the SIM in your account.

No, IoT SIM cards are specifically designed for IoT devices and aren’t compatible with regular mobile phones.

IoT SIMs are physical cards while eSIMs are embedded in devices, offering remote programming capabilities.

Neither is inherently faster – connection speed depends on the network technology and coverage, not the SIM type.

LTE-M is a low-power cellular network technology designed for IoT devices, available across our partner networks globally.

M2M SIMs are optimized for device-to-device communication with enhanced security and management features, unlike regular phone SIMs.

LTE-M typically has a range of 1-5km in urban areas and up to 15km in rural areas.

Lower data rates compared to standard LTE and potential coverage limitations in some areas.

Extended battery life, better indoor coverage, lower costs, and improved security for IoT applications.

Real-time monitoring and management of physical assets using IoT devices and sensors.

Any business managing valuable mobile assets, including logistics companies, manufacturers, and equipment rental firms.

GPS-enabled IoT devices with our global SIM cards provide reliable asset tracking capabilities.

A system using IoT devices to monitor and manage vehicle fleets, including location, maintenance, and performance tracking.

IoT enables real-time tracking, monitoring, and optimization of supply chain operations and delivery processes.

An integrated system using IoT technology to monitor and optimize vehicle fleet operations in real-time.

IoT provides real-time visibility, predictive maintenance, and automated tracking of assets across locations.

The use of connected devices and sensors to optimize supply chain operations and delivery processes.

IoT enables real-time tracking, monitoring of conditions, and optimization of inventory and transportation.

For container tracking, fleet management, condition monitoring, and route optimization.

The combination of telecommunications and informatics to monitor and manage remote assets.

GPS provides location data, while telematics offers comprehensive vehicle data including behavior, maintenance, and performance metrics.

Vehicle location, speed, fuel usage, driver behavior, maintenance needs, and performance metrics.

The technology enables devices to connect and communicate over the internet through our global network.

Asset tracking, automotive, smart metering, logistics, transportation, micromobility, and smart city applications.

Yes, our SIMs work across 590+ networks in 180+ countries worldwide.

Through multi-network access, automated network switching, and proactive monitoring.

Physical SIMs are insertable cards, eSIMs are embedded in hardware, and SoftSIMs are purely software-based solutions.

No, our IoT SIMs are specifically designed for machine-to-machine communication and aren’t compatible with consumer mobile devices.

Seamless cross-border connectivity, single platform management, consistent data rates, and reliable coverage across 590+ networks in 180+ countries.

Yes, we offer specialized connectivity solutions for e-bikes, scooters, and shared mobility fleets with real-time tracking and fleet management capabilities.

By providing reliable connectivity for smart infrastructure, including street lighting, waste management, parking systems, and environmental monitoring.

Through our user-friendly platform offering real-time monitoring, usage tracking, and device management.

A simple process including consultation, solution design, platform training, and ongoing support.

Yes, we provide 24/7 technical support and comprehensive connectivity monitoring.

End-to-end encryption, secure VPN tunneling, and advanced authentication protocols.

Contact our team for a consultation via our contact us page and we’ll guide you through our simple onboarding process.

A software update delivered remotely to IoT devices to improve functionality, security, or fix issues.

By collecting and analyzing real-time data to optimize operations, predict maintenance needs, and automate decisions.

Improved urban services, reduced energy consumption, better traffic management, and enhanced public safety.

An encrypted communication channel that protects data transmission between IoT devices and networks, essential for security.

IoT Connect provides pay-as-you-go (PAYG) data pricing based on the selected network. We also offer customizable service plans designed to fit the size and specific needs of your deployment.

Through real-time vehicle tracking, performance monitoring, and comprehensive fleet analytics.

Predictive maintenance, production monitoring, quality control, inventory tracking, and supply chain optimization.

A specialized SIM that enables IoT devices to connect to cellular networks and transmit data securely.

The ability for devices to connect and share data over the internet, crucial for IoT functionality and value creation.

By providing reliable connectivity, device management, and data analytics for manufacturing equipment and processes.

Technology enables vehicles to communicate with other vehicles, infrastructure, and networks to improve safety and efficiency.

By tracking vehicle location, monitoring driver behavior, managing maintenance, and analyzing performance data.

Increased productivity, reduced downtime, improved quality control, and better resource management.

Access Point Name – a gateway between cellular networks and the internet, providing secure access for IoT devices.

Through real-time location monitoring, route optimization, and comprehensive vehicle performance analytics.

5G enables faster data speeds, lower latency, and support for massive numbers of connected devices.

Using IoT devices to collect and transmit real-time data about vehicle location, performance, and condition.

A method of encrypting data transmission between IoT devices and networks to protect against security threats.

Key standards include cellular protocols (LTE-M, NB-IoT), security standards, and industry-specific certifications.

AI analyzes IoT data to provide predictive insights, automate decisions, and optimize device performance.

We support multiple networks including LTE-M, NB-IoT, 2G, 3G, 4G, and 5G across our global carrier partnerships.

We offer customizable plans based on pay-as-you-go (PAYG) data pricing, the number of devices, and specific application requirements.

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Sign Up For The Sandbox Testing Platform And Receive Up To 100 Free SIMs.

To try our IoT SIM card solution for your development team, sign up to our Sandbox testing platform and receive up to 100 free SIMs.

Sign Up For The Sandbox Testing Platform And Receive Up To 100 Free SIMs.